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SB 463

EnactedCrossfile HB 753
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State Retirement Agency - Monitoring and Recording of Automated Outgoing Telephone Calls - Authorization

Sponsor: Senator ElfrethCommittee: Budget and TaxationSubject: State Pensions and RetirementStatus: Enacted under Article II, Section 17(c) of the Maryland Constitution - Chapter 557 (as of Nov 6, 2020)

What this bill does

Official synopsis

Altering the authority of the Board of Trustees of the State Retirement and Pension System to adopt regulations to manage, for certain purposes, the monitoring and recording of incoming telephone conversations to the Member Services division of the State Retirement Agency to include outgoing telephone conversations initiated by the automated virtual hold callback feature of the system; requiring the Board to adopt rules regarding the retention of recordings; and prohibiting the retention of recordings for longer than 10 years.

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Testimony (2)

MGA witness list
FAV 2Favorable
PositionWitnessOrganizationTestimony
FAVgawthrop, annestate retirementOral + Written (PDF)
FAVSenator Elfreth, Senator ElfrethlegislatorIndividualPosition only

Organizations on record