Consumer Protection - Telecommunications Service Outage - Automatic Credit (Automatic Telecommunications Service Outage Credit Act)
Sponsor: Chao Wu (District 9A)Committee: Environment and TransportationSubject: Commercial Law - Consumer ProtectionStatus: Hearing 3/13 at 1:30 p.m. (as of Sep 4, 2026)
What this bill does
Official synopsis
Requiring a commercial telecommunications service provider to automatically provide a service disruption credit to the account of a customer impacted by a material service outage; establishing the minimum amount of the credit for the service outage; and establishing that a violation of the Act is an unfair, abusive, or deceptive trade practice subject to enforcement and penalty provisions under the Maryland Consumer Protection Act.
AI analysis is off. Set ANTHROPIC_API_KEY to enable summaries, pros and cons, and questions.
Analysis reads the bill text, the fiscal note, and the witness list. It is generated by Claude and reviewed by nobody, so check the source documents before you rely on it.
Testimony (11)
MGA witness listFAV 6FavorableUNF 4UnfavorableINFO 1Information only
| Position | Witness | Organization | Testimony |
|---|---|---|---|
| FAV | Carrington, Darrell | Carrington & Associates, LLC | Written (PDF) |
| FAV | Straughn, Karen | Consumer Protection Division of the Office of the Attorney General | Written (PDF) |
| FAV | Bevan-Dangel, Jenniferlobbyist | Economic Action Maryland Fund | Written (PDF) |
| FAV | Delegate Wu, Delegate Wulegislator | Individual | Oral |
| FAV | Tibbals, Trudy | Individual | Position only |
| FAV | Waheed, Fatima | Individual | Oral |
| UNF | Garagiola, Rob | Compass Advocacy | Oral + Written (PDF) |
| UNF | Wiggins, Grasonlobbyist | Maryland Chamber of Commerce | Written (PDF) |
| UNF | Plymouth, Paul | Verizon | Written (PDF) |
| UNF | Vetter, Drew | Individual | Written (PDF) |
| INFO | Lapp, David | Office of People's Counsel | Written (PDF) |
Organizations on record
Registered lobbyists who testified
FAVBevan-Dangel, JenniferEconomic Action Maryland FundRegistered for: Maryland Consumer Rights Coalition DBA Economic Action Maryland; Humane Society of the United States; Chesapeake Bay Foundation; Humane World for Animals
UNFWiggins, GrasonMaryland Chamber of CommerceRegistered for: Maryland Chamber of Commerce; United Way of Central Maryland, Inc.; Madison Marquette Property Investments LLC; Maryland Automobile Insurance Fund; Family Tree, The; OVG Facilities…