Motor Vehicle Administration - Telephone Queuing System - Establishment
Sponsor: LaToya Nkongolo (District 31)Committee: Environment and TransportationSubject: Vehicle Laws - MiscellaneousStatus: Hearing 3/05 at 1:00 p.m. (as of Sep 4, 2026)
What this bill does
Official synopsis
Requiring the Motor Vehicle Administration to establish a virtual queuing system for telephone callers waiting to speak to a live representative at the Administration; and requiring the virtual queuing system to allow a telephone caller to request a return call instead of remaining on hold while retaining the telephone caller's original position in the telephone queue.
AI analysis is off. Set ANTHROPIC_API_KEY to enable summaries, pros and cons, and questions.
Analysis reads the bill text, the fiscal note, and the witness list. It is generated by Claude and reviewed by nobody, so check the source documents before you rely on it.
Testimony (4)
MGA witness listFAV 3FavorableINFO 1Information only
| Position | Witness | Organization | Testimony |
|---|---|---|---|
| FAV | Delegate Nkongolo, Delegate Nkongololegislator | Individual | Oral |
| FAV | Lang, Alan | Individual | Position only |
| FAV | Tibbals, Trudy | Individual | Written (PDF) |
| INFO | Corasaniti, Nora | Individual | Written (PDF) |