HB 194

Establishing that a consumer may request a merchant pay or refund the full amount of shipping costs incurred to return an item that is damaged, faulty, or sent in error; requiring a merchant that received a payment or refund request to provide the consumer a prepaid shipping label after receiving the request or refund the full incurred shipping costs to the consumer within 30 days after receiving the item returned from the consumer; and making a violation of the Act an unfair, abusive, or deceptive trade practice subject to civil penalties; etc.

Analysis reads the bill text, the fiscal note, and the witness list. It is generated by Claude and reviewed by nobody, so check the source documents before you rely on it.